FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
✨ Products
What is the difference between the AUTO10S and REVO830?
It really depends on your needs. Both are versatile slow juicers capable of making juice, nut milk, sorbet, and smoothies. However, there are some key differences.
AUTO10S features an extra-large container with a 3000 cc capacity that allows you to fit all ingredients at once for hands-free operation.
REVO830 is equipped with a second auto-cut feed chute specially designed for shredding elongated vegetables such as carrots and celery.
For a detailed comparison of all our juicer models, please visit our Juicer Comparison Page.
Which juicer model do you recommend?
Let us recommend some popular Kuvings models suitable for each purpose.
For home use, we recommend the AUTO10S. It has a 3000CC large hopper, perfect for batch juicing.
For commercial use, we recommend the CS520 and CS600. The CS520 can run continuously for 12 hours, while the CS600 can run for 24 hours.
For a detailed comparison of all our juicer models, please visit our Juicer Comparison Page.
How are Kuvings juicers different from other juicers on the market?
For over 40 years, Kuvings has been creating appliances for healthy living. We were the first juicer company to introduce a wide mouth feed chute, which allows fruits and vegetables to be juiced without pre-cutting. This patented wide mouth design reduces prep time for quick and easy juicing. We also manufacture our own products, so we have an in-depth understanding of how our machines are designed and built.
All whole slow juicers include a special cleaning tool for cleaning the strainer, and a blank strainer for making sorbets. Our juicers are very versatile—you can make juices, sorbets & frozen desserts, and instant nut milks!
📦 Shipping & Returns
What is the return policy?
Simply return your purchase to us in the original packaging within ??? days to verify your refund.
If the purchased product is used or damaged A reinsertion fee will be charged. If no defects are found in the production This includes shipping costs.
For more details, please refer to the link below: Refund Policy
🛒 Orders
How do I place an order?
01. Select Product
Choose the product you want to buy and click [Buy Now] or [Add to Cart] to continue shopping.
02. Fill Out Order Details
On the checkout page, fill in your shipping and contact information accurately, then click [Pay Now].
03. Choose Installment Payment
Select Installment Payment, then enter your credit card number and choose your card-issuing bank.
04. Finalize Payment
After completing the information, choose your desired installment period and click [Continue Payment] to complete your order.
🥗 Ingredients & Usage
Can I make nut milk with my juicer?
Yes, you can make most types of nut milk with all our vertical slow juicers.
Soak the nuts overnight. Process the nuts in the juicer using 1 part soaked nuts and 1 part water. You can create milk with almonds, soy, cashews, and rolled oats using this method.
Here’s a short instructional video.
Can I make sorbet with my juicer?
Yes, you can!
Simply attach the strainer to your juicer, insert your desired frozen fruits, and watch as your Kuvings effortlessly transforms them into smooth, creamy sorbets.
Using primarily frozen ingredients ensures that your sorbet attains a lusciously thick and icy texture. You can either purchase pre-frozen ingredients or freeze fresh ingredients yourself.
Here’s a short instructional video.
🔎 General Product Questions
Juicer VS Blender
A juicer separates the fiber from fruits or vegetables, providing a smooth and easily digestible juice. Conversely, a blender processes everything together, resulting in a thicker drink that may take longer to digest.
Both options have their benefits, depending on your dietary needs.
Why are your juicers called 'slow juicers'? Are they actually slow?
They may be called 'slow juicers', but vertical masticating machines extract juice just as quickly as 'high-speed' juicers. They're called slow juicers because they only need 50-60 rotations per minute to gently crush and press ingredients. High-speed juicers need to operate at 10,000 rotations per minute to finely chop ingredients.
Are your juicers dishwasher-safe?
Our products are not dishwasher-safe. Instead, handwash the parts with mild soap and cold water. For a deep clean, spray the parts with white vinegar and wipe thoroughly.
Here's a short video to help you get started.
How easy is it to clean the juicer?
It’s very easy! For a quick rinse between recipes, simply run water through the machine with the juice cap closed, then empty the water.
For cleaning, we provide a special cleaning tool and brushes to make the cleanup process fast and easy.
Here's a short video to help you get started.
Where are your products made?
Our products are developed and manufactured at our own facility in South Korea.
Celebrating half a century of innovation, we are proud to be part of a community dedicated to health and wellness.
Read more: About Kuvings